The website https://www.generalaireIAQ.ca and any other website or application/app that we may establish (collectively, the “Website”) is operated by Canadian General Filters, Ltd. ("CGF" or “we/us/our”). Your use of the Website is governed by these terms (the “Terms of Use” or “Terms”).

Please read the Terms of Use carefully before using the Website. The Terms of Use form a binding agreement between CGF and you, or any other person or entity you are acting on behalf of (collectively referred to as “you”/”your”). You acknowledge that you have read and understand the Terms of Use and agree to be bound by them.

Any new features or tools added to the Website are governed by the Terms of Use. We reserve the right to change the Terms of Use at any time without notice to you and you are responsible for reviewing the Terms of Use each time you visit the Website. Your continued use of the Website following any changes made to the Terms of Use constitutes your acceptance of those changes. If you do not wish to be bound by the Terms of Use, please do not use the Website.

Intellectual Property

You acknowledge and agree that all content and materials available on the Website are protected by copyrights, trademarks, service marks, patents, trade secrets, or other intellectual property and proprietary rights and laws. Graphics, documents, images, text and articles contained on this website are the copyrighted work of CGF or our suppliers and licensors. They may not be reproduced without prior express written approval from CGF or the respective rights owners.

All trademarks, trade names, service names, icons, branding or logos belonging to CGF or any third party that appear on the Website remain the property of their respective owners. Unless specifically identified as such, our use of third party trademarks does not indicate any relationship, sponsorship, or endorsement between us and the owners of these trademarks. Any references to third party trademarks are solely to identify the corresponding third party goods and/or services unless otherwise indicated.

User Content

We welcome your comments and thoughts about our Website and our products and services. By interacting with our Website or submitting comments and content, you agree to be bound by these Terms.

Any comments, feedback, ideas, messages, suggestions or other communications or content (collectively, “User Content”) that you submit shall be and remain the exclusive property of CGF. We may use, disclose, publish and distribute any User Content for any purpose whatsoever, including any original or creative ideas such as stories, videos, photos, product, ideas, computer code or artwork. We may use such User Content without any liability or the payment of any compensation or consideration to you.

CGF is not responsible for User Content. We do not guarantee truthfulness, accuracy or reliability of User Content, nor do we endorse or support any views or opinions expressed in User Content. You are solely responsible for your own User Content, including, for example, any communications and submissions made on your behalf. Always keep a copy of anything you submit because we are not responsible for lost or damaged User Content. Proof that you submitted User Content is not proof that we received anything.

Use of the Website and User Conduct

We reserve the right to refuse access to the Website or our products or services to anyone at any time for any reason in any territory or jurisdiction.

The services made available through the Website are available to individuals (i) who are at least 18 years of age, or (ii) who are under the age of 18, but who are authorized to access the Website by a parent or legal guardian. If you have authorized a minor to use the Website, you are solely responsible for such access by the minor.

You are not allowed to use the Website or its content if you engage in the following conduct:

  • Use profanity or vulgarity in any message sent to our company and/or employees
  • Tarnish the reputation of our company, employees, products, brands, customers or other CGF associations
  • Submit text or images that contain violence, nudity, vulgarity or are of generally poor taste
  • Threaten, bully, exploit, insult, abuse, harass or otherwise harm CGF employees, associates, business partners, customers or property
  • Do anything that impairs other people’s use or enjoyment of our Website, social media sites or other community associated sites
  • Submit information that is false or misleading
  • Send files, content or data which contains computer viruses or other disruptive, damaging or harmful files or programs
  • Try to gain unauthorized access to private areas of our Website
  • Submit unsolicited advertising, promotional or marketing materials or spam, phishing or other unsolicited messages
  • Submit personal information about another person without their express written consent
  • Harm our online services or our computer systems or any third party computer systems in any way
  • Violate any regulations, rules, laws, or local ordinances
  • Infringe upon or violate our intellectual property and proprietary rights, or the intellectual property, proprietary, privacy, or publicity rights of others

In addition, CGF reserves the right to report those persons having engaged in the activities described above to appropriate authorities for possible fines, penalties and/or prosecution.

Third Party Links
This website may contain links to other websites not controlled or maintained by CGF. Any materials, publications, endorsements, or personal opinions appearing on such external websites are not controlled by, sponsored or approved by CGF. The links are provided only for convenience to assist our customers and business associates in finding information needed as easily and expeditiously as possible. While we are not responsible for other website content, please inform us if you find material that is offensive or inappropriate on a website found through one of these links.

CGF in Social Media
Some CGF employees may be active on social media channels through their own personal accounts, under their own names or pseudonyms. Despite their professional affiliation with the CGF, their posts do not represent the official position of the CGF, and they should be considered their personal views and opinions.

Disclaimers and Limitation of Liability
CGF makes every reasonable effort to ensure the accuracy of information published on our website and any social media websites; however we cannot make any guarantees or promises with respect to the content of the Website.
We reserve the right at any time to modify or discontinue the Website or any part thereof, without notice to you. We make no representations or warranties with respect to the Website or any content made available by CGF and we accept no responsibility for any use made of the information provided. CGF disclaims all liability for the conduct of any user of the Website.
THE WEBSITE IS PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, CGF EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, REGARDING OUR SERVICES, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, CGF MAKES NO WARRANTY OR REPRESENTATION THAT ACCESS TO OR OPERATION OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM YOUR DOWNLOADING AND/OR USE OF FILES, INFORMATION, CONTENT OR OTHER MATERIAL OBTAINED FROM THE WEBSITE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF WARRANTY, SO THIS PROVISION MAY NOT APPLY TO YOU.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CGF, OR OUR AFFILIATES, DIRECTORS, OFFICERS, SUBSIDIARIES, PARENT COMPANIES, EMPLOYEES, LICENSORS, SUPPLIERS OR PARTNERS, BE LIABLE TO YOU FOR ANY LOSS OF PROFITS, USE, OR DATA, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, HOWEVER ARISING, THAT RESULT FROM (A) THE USE, DISCLOSURE, OR DISPLAY OF ANY CONTENT ON THE WEBSITE; (B) YOUR USE OR INABILITY TO USE THE WEBSITE; (C) THE WEBSITE GENERALLY OR THE SOFTWARE OR SYSTEMS THAT MAKE THE WEBSITE AVAILABLE; OR (D) ANY OTHER INTERACTIONS WITH CGF OR ANY OTHER USER OF OUR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT CGF HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF LIABILITY, SO THIS PROVISION MAY NOT APPLY TO YOU.

Indemnification

You hereby agree to indemnify and hold harmless CGF, our affiliated and associated companies and parent companies, and our authorized suppliers, and their respective directors, officers, employees, agents, representatives, independent and dependent contractors, from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of your breach of these Terms of Use.

Choice of Law and Jurisdiction

The Terms of Use and any dispute arising from or in relation to the Terms and/or your use of the Website shall be governed by, construed, interpreted and enforced in accordance with the laws of the Province of Ontario and the applicable laws of Canada (without regard to conflict of law principles). You agree to submit to the exclusive jurisdiction of the courts located in Toronto, Ontario with respect to any dispute arising out of or relating to these Terms of Use that cannot be resolved through good faith negotiations.

General

Severability. If any provision of the Terms of Use violates the law of the applicable jurisdiction and is unenforceable, that provision will be severed and the balance of this agreement will remain in force.

Entire Agreement. The Terms of Use (including the Privacy Policy which is incorporated into the Terms of Use by reference) constitutes the entire agreement between you and CGF pertaining to the subject matter hereof and supersedes and replaces all prior and contemporaneous communications or agreements, whether written or oral.

Headings. The headings that appear in the Terms of Use are included for convenience only and have no bearing on these terms.

Assignment. The Terms of Use may not be assigned or transferred in whole or in part by you without the prior written express consent of CGF.

Questions?

If you have any questions regarding our Terms of Use, we will do our best to answer them. Here's how to contact us:

Phone:
Toll Free: (888) 216-9184
Monday - Friday, 8 am to 4:30 pm EST

email:

sales@generalaireIAQ.ca

Write Us or Visit in Person at:
Canadian General Filters Ltd.

400 Midwest Rd.

Toronto, ON M1P 3A9

Canada